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There's a gnarly bug with hanging or breaking transfers in Safari for our Mac users. We are actively investigating this issue with our engineers and have implemented several fixes for this so far. Once we know more, we'll improve the situation for you as soon as humanly possible.
If you bump into this issue, the best workaround for now is using another browser like Google Chrome. You should have no problems with uploading your files through Chrome.
Are you using a different browser or operating system and are you encountering the same issues? Then we might have a couple of other suggestions for you to help with your connection!
Transfer still stuck after checking out these suggestions? Send us a ticket so we can help.