My uploads are getting stuck at roughly 99% in Safari

There's a gnarly bug with hanging or breaking transfers in Safari for our Mac users. We are actively investigating this issue with our engineers and have implemented several fixes for this so far. If your transfer stalls at the very end, please clear your cookies and cache, and give it another go. We've seen in other cases this fixes the issue entirely. Once we know more, we'll improve the situation for you as soon as humanly possible.

if deleting your cookies and cache does not work and you are need a quick fix to send your transfer, using another browser like Google Chrome should do the trick for now.

Are you using a different browser or operating system and are you encountering the same issues? Then we might have a couple of other suggestions for you to help with your connection!

Transfer still stuck after checking out these suggestions? Send us a ticket so we can help.