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Not receiving our emails? This can be down to several different things. The most common reason is that you have ended up on our bounce list.
However certain email managers think we're spam. Whitelisting email@example.com either as a contact in your email application or whitelisting it company wide has worked for some users, so please follow this guide to find out how to whitelist our address.
In the meantime, we will keep trying to improve this situation on a larger scale, so you can get all the confirmation you need.