Help Center
Submit a request Back to WeTransfer.com Work with us?
English (US) English (US) Français Español Italiano
Sign in
WeTransfer Status


Popular Articles
  • How to verify the email address on your WeTransfer Account
  • Why is my Collect content missing?
  • Accounts are optional with Collect
  • Good behavior policy
  • Learn more about all of WeTransfer's products
  • I can't add files to my transfer in Safari!
  • What you can do to make sure you receive our emails

Reach out on social
  • Twitter
  • Facebook

Attention!

Notre centre de support est actuellement en train de se refaire une beauté. Pour accéder à l’ensemble de nos articles, merci de visiter notre site en Anglais ici.
  1. WeTransfer Support
  2. Collect

Collect

Your one-stop shop for all things related to our collaboration app - Collect!

General Information

  • Why is my Collect content missing?
  • Accounts are optional with Collect
  • Searching for boards in the app
  • Saving files from Collect to your device (desktop)
  • Collect's desktop app
  • Add captions to your items
See all 25 articles

Collect Pro

  • What happens when my Collect Pro subscription ends?
  • Syncing your Collect content across multiple devices
  • Collect Pro

Android

  • How to cancel your Collect Pro subscription (Android)
  • Saving files from Collect to your device (Android)
  • Leaving a Board (Android)

iOS

  • Reporting an issue/bug on Collect (iOS)
  • Dark Mode in Collect (iOS)
  • How to cancel your Collect Pro subscription (iOS)
  • Saving files from Collect to your device (iOS)
  • Trouble with uploading in the Collect app on iOS
Have more questions?
Submit a request
English (US) Español Français Italiano