- How to verify the email address on your WeTransfer Account
- Your transfer overview
- Having trouble logging into your WeTransfer Pro account?
- Link transfer confirmation emails
- Set up your WeTransfer Pro backgrounds - Videos & Images
- Why am I being asked to authenticate my payment?
- What does WeTransfer Pro offer me?
- WeTransfer & FiftyThree - What does it all mean?
- The transfer I'm trying to download is unavailable?
- Phishing attempts and weird WeTransfer imitations
- How to recognise spammers
- Uploading Folders
- Collect Pro
- Creating a free Collect account
- We'll never ask for your email login to download files
- My transfer gets stuck at 100% and the file size keeps growing
- I can't open the transfer sent to me (Unable to unzip)
- How to report an error or bug to our Support team
- Somebody else is using my Gmail address to send transfers
- How to view a summary of a transfer?
- Who is the artist of that awesome wallpaper!?
- What's new on WeTransfer?
Attention!
Notre centre de support est actuellement en train de se refaire une beauté. Pour accéder à l’ensemble de nos articles, merci de visiter notre site en Anglais ici.Apps & Mobile
We’ve got mobile apps, mac apps, appetizers - you name it! Find them, and all the answers to your questions, here.
Our Collect apps
- Collect Pro
- Creating a free Collect account
- Add captions to your items
- What happens when my Collect Pro subscription ends?
- Reporting an issue/bug on Collect (iOS)
- Collect Board Expiry or: How Long your Boards will Remain Available
Mobile uploads
Downloading a transfer on a mobile device
Our Mac app
- How to set an expiry date when transferring with the Mac app
- How to log in to Pro on the Mac app
- Where is the Mac app?
- How does the Mac app work?
- Can I get email confirmation?
- Can I delete a link transfer?
Have more questions?