WeTransfer Subscriptions

WeTransfer Premium

• What does WeTransfer Premium offer me?
• How to cancel your WeTransfer Premium subscription
• Your WeTransfer Premium trial

Access your account information

• Get to know your WeTransfer subscription
• How do I update my billing information and payment method?

Portals

• What is portals?
• How to change a review description and title
• Setting a due date for your review
• How to get an overview of all your feedback
• What file types can I preview in portals?
• I've received a review - what next?

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Your WeTransfer page

• Your WeTransfer page and Branding
• How to claim your custom WeTransfer URL
• How do other people send me transfers over 2 GB?
• Add a button linking to your WeTransfer page from your website

Trouble with your WeTransfer subscription

• HTTP security warning while trying to access WeTransfer page
• Why doesn't my transfer overview show all my transfers?

Teams

• How to set up Teams
• Teams
• How to create your Team's branding
• Teams - Pricing overview
• Manage your Team
• Your Transfer Panel with Teams

Customise your WeTransfer account

• Set up your WeTransfer Pro or WeTransfer Premium wallpapers - Videos & Images
• Set up a background for your emails
• Add an avatar to your account and emails

Manage your transfers

• Name your transfers
• Your WeTransfer subscription storage limits
• Setting custom expiry dates for your transfers
• How do I delete a transfer in my WeTransfer account?
• Add a password to your transfers

Subscriptions

• Why can't I change my subscription via the App?
• What does a WeTransfer subscription offer me?
• How can I pay for my WeTransfer Subscription?
• Our payment plans
• How to choose your WeTransfer subscription and plan
• How to cancel your WeTransfer subscription

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Join our user panel

• How to join our research panel for WeTransfer, Paste®, Collect and Paper