- Uploading Folders
- Your transfer overview
- Having trouble logging into your WeTransfer account?
- Link transfer confirmation emails
- Set up your WeTransfer Pro backgrounds - Videos & Images
- Why am I being asked to authenticate my payment?
- What does WeTransfer Pro offer me?
- Introducing: Collect Pro
- Creating a free Collect account
- We'll never ask for your email login to download files
- My transfer gets stuck at 100% and the file size keeps growing
- I can't open the transfer sent to me (Unable to unzip)
- How to report an error or bug to our Support team
- Somebody else is using my Gmail address to send transfers
- The transfer I'm trying to download is unavailable?
- Phishing attempts and weird WeTransfer imitations
- How to recognise spammers
- WeTransfer & FiftyThree - What does it all mean?
- How to view a summary of a transfer?
- Who is the artist of that awesome wallpaper!?
- What's new on WeTransfer?
- How to verify the email address on your WeTransfer Account
Attention!
Notre centre de support est actuellement en train de se refaire une beauté. Pour accéder à l’ensemble de nos articles, merci de visiter notre site en Anglais ici.Knowledge Base
Get down to the basics & the nitty gritty with these articles. Carefully curated to get you on your way again.
Getting started
- Can I see a history of my transfers?
- Are there limits to the free service?
- How do I send a transfer?
- How long are transfers available to download?
- Can I delete my upload?
- How do I download a transfer?
Sending transfers
- Uploading Folders
- How to zip a folder
- How to add multiple recipients
- Is there a transfer limit?
- How many GB can I upload?
- How do I send a link transfer?
Downloading transfers
Have more questions?