Knowledge Base

Getting started

• Learn more about all of WeTransfer's products
• Why am I being asked to verify my WeTransfer account?
• Do I need to register to use WeTransfer?
• Can I see a history of my transfers?
• Are there limits to the free service?
• How do I send a transfer?

See all 11 articles

Workflow Tricks

• How to take a screenshot
• Who is the artist of that awesome wallpaper!?
• A workaround for naming your transfers
• Sending a new transfer with an old transfer included
• How to preview files before downloading them

Other insights

• We've retired our Public API
• What's new on WeTransfer?
• Do you offer phone support?
• Our editorial backgrounds
• How can I advertise with WeTransfer?

Sending transfers

• Why am I being asked to verify transfers?
• Uploading Folders
• How to zip a folder
• How to add multiple recipients
• Is there a transfer limit?
• How many GB can I upload?

See all 12 articles

Downloading transfers

• Saving a Transfer on a Mobile Device
• How to download one file instead of all files in a transfer
• How do I download a transfer that was sent to me?
• Where is my transfer saved when I download it?
• Can I download a transfer that expired?
• How do I download a transfer directly to an external drive?