- New Feature: Uploading Folders
- New Feature: Set up your Plus backgrounds - Videos & Images
- What does Plus offer me?
- New Feature: Save your Collect boards across devices with a Collect account
- We'll never ask for your email login to download files
- My transfer gets stuck at 100% and the file size keeps growing
- I can't open the transfer sent to me (Unable to unzip)
- How to report an error or bug to our support team
- Somebody else is using my Gmail address to send transfers
- The transfer I'm trying to download is unavailable?
- WeTransfer <3 GDPR
- Verifying your email address
- Phishing attempts and weird WeTransfer imitations
- How to recognise spammers
- WeTransfer & FiftyThree - What does it all mean?
- Introducing the WeTransfer Public API
- How to view a summary of a transfer?
- Who is the artist of that awesome wallpaper!?
- What's new on WeTransfer?
Attention!
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Get down to the basics & the nitty gritty with these articles. Carefully curated to get you on your way again.
Getting started
- Do I need to register to use WeTransfer?
- Can I see a history of my transfers?
- Are there limits to the free service?
- How do I send a transfer?
- How long are transfers available to download?
- Can I delete my upload?
Sending transfers
- New Feature: Uploading Folders
- How to zip a folder
- How to add multiple recipients
- Is there a transfer limit?
- How many GB can I upload?
- Creating a shareable link
Downloading transfers
Have more questions?