Keeping your transfers, your account's details, and your privacy safe is at the forefront of everything we do at WeTransfer. Every decision we make, whether those decisions be about big feature releases or small product improvements, is always looked at from a security perspective.
It's with this in mind that we released verification for all WeTransfer Pro accounts.
There are several ways that you can verify your account.
- You should have an email in your inbox from 'firstname.lastname@example.org', prompting you to verify your account. In these emails, there'll be a link you can click to request a new verification email.
- You'll also be able to request that a new verification email be sent to your account's email address from your Account panel.
If you are having trouble verifying your account, you can also check out our Help Center article on How to verify your email address.
Of course, if you're still unable to verify your account, or need anything else, please do reach out to us here.