Creating a free WeTransfer account will give you a good few benefits over the free service, but you can’t get these advantages without being logged in! This is what this article is here to help you with. If you haven’t signed up to a WeTransfer account (yet) and would like to learn more please do have a look here.
How to log in
When you ask your browser to fire up the weird and wonderful world of WeTransfer.com, you should see a ‘Log In’ button toward the top right-hand corner of your screen. Click that, watch the panel slide out from the side of the screen, enter your email address and password and you’re in!
You’ll also notice that we’ve now introduced Single Sign-On (SSO). This gives you the option to log in with social applications. These include Apple, Google and Slack however, you can still sign in the old fashioned way using your account’s email address and password. Just enter your details into each field and click the ‘Log In’ button and Voilà!!
If you’re interested in SSO, you can read more about SSO here. TLDR; these are the important things to note:
- If you log in via Apple, Google or Slack and this email address doesn’t match the email address that is currently registered to your WeTransfer account, then you’ll be creating a new account with us. So, if the email address for your chosen social application doesn’t match the email address for your WeTransfer account then you’ll need to enter your details manually and log in the old fashioned way.
- You will not have a set password as you have signed via a third party social platform. If you would like to change your password please reach out to our Support team here.
Anyway, here’s a lovely animated .gif to help you along:
How to log out
If for whatever reason, you need to log out of your account, you can head to the top right corner of the page and click on your name. A drop-down menu will appear and you can click on 'Log out'. This button, to be exact:
How do I know when I'm logged in?
With our free accounts, you can’t upload your own custom backgrounds. Instead, you’ll see our own editorial content, so it can be tricky at a glance to know if you’re signed in or not. Not to worry though, as there’s a really simple way to know if you’re logged in before you send that transfer!
Remember the ‘Log In’ button from the top of this article? Well, if you see this button when you’re on WeTransfer.com, you’re not logged in. If you see your account name next to your chosen avatar - you’re logged in, and you can get on with the business of transferring your files.
Here’s an example of what you should be seeing:
If you need some more help - please do get in touch with our Support team right here.