How to verify the email address on your WeTransfer Account

You've probably reached this article after logging into your WeTransfer Account and noticing a prompt to verify your e-mail address. This feature has been implemented as part of our continued efforts to combat misuse on our platform. It also means that nobody can impersonate you and send a transfer via your email address. Safety first! 

After signing up, you will receive the verification e-mail as seen below: 

Just hit the verify email button (or the link below it if you cannot see the button in older e-mail apps).

Keep in mind that the verification link will remain active for 10 minutes, after which you will need to request another. You can do this from within the e-mail or by visiting your account settings.

You will also need to re-verify your e-mail when you change the login e-mail address for your account, you can do so in your account settings. Follow the verification flow by clicking the link in the e-mail you will receive and you will be ready to continue using your account with the new e-mail. 

Don't hesitate to reach out to our support team if you have any trouble, we're more than happy to help!