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With Journal Sync, you can back up your journals to iCloud and sync your content between your iOS devices. Journal Sync is a Paper Pro feature.
Synced - Your journal will be synced with your iCloud account
Local-Only - Your journal will available only on that device
Cloud-Only - Your journal is on iCloud and not available on your device
Tap on the Settings icon top right, then "Journal Sync", and toggle on Journal Sync.
You'll see a small circling icon top right. If you tap on this, the Sync information window will pop up. The information in this window will give you an idea of what's going on.
Sync runs in the background and if you have a lot of content, it may take some time for your first sync to complete.
Sync vs. Selective Syncing
You can choose between syncing all the Journals on your device or selective syncing.
To change the sync status of an individual Journal tap on the Settings icon in Home View. From there, tap on "Journal Sync" and then "Selective Syncing". On the next screen, you'll see a list of your Journals. Tap on each Journal to select from "Synced", "Local-Only", or "Cloud-Only".
Changes by Apple in iOS 13 have removed the ability to recover deleted content from a synced Journal.
Recovering content in Paper Pro isn't retroactive. Purchasing Paper Pro now wouldn't help you with content that has already been deleted.
Journal sync is tied to your AppleID, not your Paper account. Your storage limits are managed via Apple. Paper accounts are only used to establish Legacy status.
If you log out of your iCloud account in you're devices' iOS Settings, Paper will not be able to display your synced journals.
If you performed restore from backup on multiple devices, or if you have used iTunes file sharing to move copies of journals to another device, each of those journals is treated as unique.
Paper's files currently sync to the iCloud Drive folder in Mac OS, but there is not currently a Mac app which can open them. We are in the early phases of planning for a Paper desktop experience.
If you are excited about accessing your Paper creations from the desktop, we would love to hear from you. Tell us about how you would personally use a Paper desktop app.
Restarting Paper resolves the majority of issues that a few of our users experience with seemingly missing Journals or Journal content. Here's the information from Apple on how to restart an app on your iPad or iPhone. If restarting Paper doesn't work, you can try restarting your iPad or iPhone.
Please know that Sync isn't immediate and it may take some time, even minutes, for your content to appear.
If you continue to experience issues with Journal Sync, please feel free to send us your Diagnostic Report.
Tap on the Settings icon top right in Home view and then "Support". On the next screen, tap on "Send Diagnostic Report". Please note that Diagnostic Report was referred to as Log Files up to and including Paper 4.5.4.
In the body of the email that pops up, please share as much information as you can describing the problem(s) you're experiencing.
If you don't see Diagnostic Report: You need to have at least one mail account set up to send your log files to Paper Support. Tap on your iPhone or iPad's general Settings app and scroll to "Accounts & Passwords". On the next screen, you'll see the accounts you've created listed. Please add a mail to one of those accounts.