IMPORTANT: This article refers to email transfers. For clarity on link transfers, please see this article.
The answer to the question in this article's title is going to be different depending on if you’ve got an account with WeTransfer, or not.
I have an account
If you’ve sent your transfer while logged into your WeTransfer account, or your WeTransfer Pro account, you can delete your transfer by following the steps here. Easy peasy!
I do no have an account
If you’ve sent an email transfer from our free service (that is, not being logged into your WeTransfer account) we can help you delete it.
As long as the transfer is still online, there’s still time to get it deleted!
To delete a transfer, you’re going to need to sign up to an account, so our lovely Support team has got something they can migrate your transfer into. You can delete a transfer with either a free WeTransfer account or with a paid WeTransfer Pro, so which route you take is entirely up to you.
You will, of course, get a lot more than just the ability to delete your transfers with Pro, which you can learn more about here.
You can sign up to WeTransfer Pro here, and then, it’ll be a case of following the steps here when submitting your ticket to our Support team.
A free account can be registered right here, and then you’ll need to follow these instructions before you submit the request to our Support heroes.
And, since you've got an account now, you'll be able to delete your own transfers in the future! Win-win!
Happy transferring. :)