Behind the scenes, we are working hard to actively block spammers and make it as hard as possible for them to use our platform.
If you are one of the unlucky few that received what looks to be spam, here are some tips to check:
- You have no idea who the sender is. Seriously - who is that?
- The files being transferred are suspiciously small. Often not bigger than a couple hundred KB.
- If you happen to accidentally download the file, and it's a PDF or Word document, they will ask you to enable prompts. By doing so you might give these spammers access to your data. So don't.
- The message field contains a URL that leads you away from your inbox and our homepage.
- The files being transferred are .jpg.scr files, designed to look like a harmless JPG file but actually contains more malicious content.
The golden rule to follow however is trusting your instincts and always check if you know the sender. If you do know the sender, and you are still unsure about the files, reach out to them before you download anything. Or contact us, so we can check the safety of the transfer for you.