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Notre centre de support est actuellement en train de se refaire une beauté. Pour accéder à l’ensemble de nos articles, merci de visiter notre site en Anglais ici.Are there limits to the free service?
TLDR: Don't like being limited and love being in control? Click here to sign up to our paid WeTransfer Pro subscription for access to branding, further transfer control and 1TB of storage!
A maximum transfer size of 2GB
With the free service, you can send up to 2GB per transfer. Whether that be a single 2GB file or multiple smaller files which make up 2GB. You can send however many transfers you like but each one must be 2GB or lower.
Transfers will expire after 7 days
When you've used our free service to transfer your files, they will stay online for 7 days, after which, they expire. When your transfer expires, we scrub them from our servers the same day so there is no possible way for us to retrieve them after this timeframe.
Transfers cannot be deleted on the free service
At the moment, we don't offer a delete function for the free service. Not because we don't want to, but because this is strictly against the policy and guidelines we hold to. Double check your files before uploading them!
If you would like to manage your transfers, you might be interested in our free accounts. To learn more click here. If you are interested, you can sign up for a free WeTransfer account here.
You are limited to 3 recipients per transfer
For every transfer you send, you can choose up to 3 recipients to receive your transfer and you will receive an upload confirmation email informing you that these transfers have reached their recipient. Also, when they download your files, you will receive a notification by email about this.
Perhaps you would like more control over your transfers as well as a variety of other features? If so, a WeTransfer account could be a perfect fit for you!
We offer Pro accounts which allow you to send transfers to up to 50 recipients at a time. If you are interested, you can have a look at this article and sign up to Pro here.
Alternatively, we offer free WeTransfer accounts that allow you to send your transfer to up to 10 recipients at a time. If you are interested, you can learn more here and sign up for a free account.