When do you apply for VAT reduction?
If you're buying WeTransfer Plus for your company and you're located in the European Union, VAT can be reduced. Please fill in your EU VAT number during sign up to ensure we don't charge VAT. We check validity of VAT numbers in the VIES database.
When you register without filling in your company details, we always charge VAT on your payment and can't change this afterwards, so please make sure to enter your VAT number right when you sign up.
Please note that we have to charge VAT on all invoices in The Netherlands, because we are located here. The amount of VAT charged on the invoice can differ, depending on the tax rules in your country. We still recommend filling in your company details for the invoice because we cannot change these details after your registration.
When your payment has been made, you'll receive an email from firstname.lastname@example.org with your invoice. It will be in PDF format so you need an app to open it, like Google Chrome, Preview or Adobe Acrobat.
Here is a link to the Billing information article in our Help Centre.