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Following the release of the new WeTransfer design at the end of last year we have now released a new design for our email templates.
The new email template has a big beautiful header image of your choice and it now puts your profile picture front and center in the email allowing for more prominent branding. If you see this new design do not worry, it is not a phishing scam. However, always be wary when opening emails you were not expecting.
The below example is of the email you receive when somebody sends you a transfer. Check it out and become familiar with the layout.
The next example shows the upload confirmation email which hosts the information of who you sent your file to and also shows you the download link being sent to the recipient.
Although your current email background should still work, we advise that you choose another image for it to ensure it is displaying correctly.
If you have any questions about this do not hesitate to contact our support team!