- Uploading Folders
- Received Transfers Overview (RTO)
- Having trouble logging into your WeTransfer account?
- Link transfer confirmation emails
- Set up your WeTransfer Pro backgrounds - Videos & Images
- Why am I being asked to authenticate my payment?
- What does WeTransfer Pro offer me?
- Introducing: Collect Pro
- Creating a free Collect account
- We'll never ask for your email login to download files
- My transfer gets stuck at 100% and the file size keeps growing
- I can't open the transfer sent to me (Unable to unzip)
- How to report an error or bug to our Support team
- Somebody else is using my Gmail address to send transfers
- The transfer I'm trying to download is unavailable?
- WeTransfer <3 GDPR
- Verifying your email address
- Phishing attempts and weird WeTransfer imitations
- How to recognise spammers
- WeTransfer & FiftyThree - What does it all mean?
- How to view a summary of a transfer?
- Who is the artist of that awesome wallpaper!?
- What's new on WeTransfer?
Attention!
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Knowledge Base
Get down to the basics & the nitty gritty with these articles. Carefully curated to get you on your way again.
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WeTransfer Pro
Everything you ever wanted to know about Pro, setting up a profile page and plenty more is stored away here.
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Apps & Mobile
We’ve got mobile apps, mac apps, appetizers - you name it! Find them, and all the answers to your questions, here.
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Troubleshooting
Is our service getting you down or are you having a rough day? Don't worry - We’ve got things covered here.
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Security/Privacy
We hold your security and privacy to the highest standards. Here you’ll find how we keep you and your files safe.
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Paper® and Paste™
Welcome to the family, Paper and Paste! Bring your ideas to life by learn how to use these awesome products.
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Tips, Tricks & Insights
Learn about different tips and tricks to enhance your workflow! This is also the place to find some insights into the...
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Public API
The API has been discontinued.