- How do I download a transfer that was sent to me?
- Can I download a transfer that expired?
- Embedding a button to your Plus Profile on your own website
- I'm a Plus user but people cannot send transfers over 2GB to me
- How do I delete multiple transfers?
- The new and improved email background
- Why is auto renewal not supported on my Plus account?
- What does Plus offer me?
- How to set an expiry date when transferring with the Mac app
- Are you seeing the 'Uh-oh' error message?
- We'll never ask for your email login to download files
- My transfer gets stuck at 100% and the file size keeps growing
- I can't open the transfer sent to me (Unable to unzip)
- How to report an error or bug to our support team
- Somebody else is using my Gmail address to send transfers
- WeTransfer <3 GDPR
- Verifying your email address
- Phishing attempts and weird WeTransfer imitations
- How to recognise spammers
- WeTransfer & Fiftythree - What does it all mean?
- Introducing the WeTransfer Public API
- Creating a shareable link
- How to view a summary of a transfer?
- Who is the artist of that awesome wallpaper!?
- A workaround for naming your transfers
Attention!
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Knowledge Base
Get down to the basics & the nitty gritty with these articles. Carefully curated to get you on your way again.
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WeTransfer Plus
Everything you ever wanted to know about Plus, setting up a profile page and plenty more is stored away here.
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Apps & Mobile
We’ve got mobile apps, mac apps, appetizers - you name it! Find them, and all the answers to your questions, here.
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Troubleshooting
Is our service getting you down or are you having a rough day? Don't worry - We’ve got things covered here.
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Security/Privacy
We hold your security and privacy to the highest standards. Here you’ll find how we keep you and your files safe.
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Paper® and Paste™
Welcome to the family, Paper and Paste! Bring your ideas to life by learn how to use these awesome products.
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API
Learn all about the WeTransfer API. Whether it’s getting things from A to B or collecting stuff in one place.
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Tips & Tricks
Learn about different tips and tricks to enhance your workflow and take your transferring experience to the next level!